R Baji
Privacy Policy

1 Introduction

R baji is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains in plain language what personal data r baji collects, why we collect it, how we use it, and what choices you have. We want you to feel confident that your information is handled with care every time you log in, place a bet, or make a deposit on r baji.

This policy applies to all services provided by r baji, including the website at r-baji.app, the r baji mobile app, and any related services or promotions. By registering an account or continuing to use r baji, you confirm that you have read and understood this Privacy Policy.

2 Data We Collect

R baji collects only the data that is necessary to operate your account, process transactions, and comply with applicable regulations. The categories of personal data we may collect include:

R baji does not collect sensitive personal data such as national ID numbers, biometric data, or health information unless specifically required for regulatory compliance and with your explicit consent.

3 How We Collect Your Data

R baji collects your personal data through the following means:

• Direct interactions — when you register an account, make a deposit, contact support, or update your profile settings.
• Automated technologies — when you browse r baji, our servers automatically log technical data such as your IP address, device information, and session activity.
• Payment providers — when you transact via bKash or Nagad, those providers share transaction reference data with r baji to confirm payment status.
• Identity verification services — if you are asked to verify your identity, a third-party verification provider may share the result of that check with r baji.

4 How We Use Your Data

R baji uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your r baji account.
• Process deposits and withdrawals via bKash and Nagad.
• Verify your age and identity when required.
• Detect and prevent fraud, money laundering, and other prohibited activities.
• Provide customer support and resolve disputes.
• Send you important account notifications such as transaction confirmations and security alerts.
• Monitor gameplay to support responsible gaming obligations.
• Improve the r baji platform based on how players use it.
• Comply with applicable legal and regulatory requirements.

R baji will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting our support team.

5 Sharing Your Data

R baji does not sell your personal data. We may share your data with third parties only in the following limited circumstances:

• Payment processors — bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers — if age or identity verification is required, a specialist provider will process the relevant documents on our behalf.
• Regulatory and law enforcement authorities — r baji will disclose data when required to do so by law, court order, or regulatory instruction.
• Anti-fraud and security services — technical data may be shared with fraud detection services to protect the platform and its players.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections.

All third parties who receive your data from r baji are required to handle it securely and use it only for the specific purpose for which it was shared.

6 Payment Data

All financial transactions on r baji are conducted in Bangladeshi taka (BDT) via bKash and Nagad. When you make a deposit or request a withdrawal, the transaction is processed directly through the payment provider's own secure infrastructure.

R baji stores only the reference data needed to reconcile transactions — such as transaction IDs, amounts, timestamps, and the last few digits of the mobile number used. We do not store your full bKash or Nagad PIN, password, or complete account number.

Withdrawals can only be processed to a payment account registered in your own name. This requirement exists to protect you from unauthorised withdrawals and to comply with anti-money laundering regulations.

7 Cookies

R baji uses cookies — small text files stored on your device — to keep the platform functioning correctly and to remember your preferences between sessions. We use the following types of cookies:

• Essential cookies — required for the platform to function. These keep you logged in during your session and maintain your account state. You cannot opt out of these without stopping use of the platform.
• Preference cookies — remember your settings such as language preference and display options.
• Analytics cookies — help r baji understand how players navigate the platform so we can improve it. This data is aggregated and not linked to individual identities.

R baji does not use third-party advertising cookies or retargeting pixels. You can manage cookie settings through your browser, though disabling essential cookies may affect your ability to use the platform.

8 Data Security

R baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption on all data transmitted between your device and r baji's servers.
• Encrypted storage of sensitive account data at rest.
• Access controls that limit which r baji staff can view personal data, based on their role.
• Regular security reviews and monitoring of our systems for unusual activity.
• Two-factor authentication options for player accounts.

While r baji takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and do not share your login details with anyone.

9 Data Retention

R baji retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The general retention periods we apply are:

• Active account data — retained for the duration of your account and for a period after closure as required by financial regulations.
• Transaction records — retained for a minimum of five years to comply with anti-money laundering requirements.
• Support communications — retained for up to two years after the last interaction, or longer if related to an ongoing dispute.
• Technical and usage data — typically retained for up to 12 months, after which it is anonymised or deleted.

When data is no longer required, r baji securely deletes or anonymises it so that it can no longer be linked to you as an individual.

10 Your Rights

As an r baji player, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of the personal data r baji holds about you.
• Right to rectification — if any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can request that r baji delete your personal data, subject to any legal retention obligations.
• Right to restrict processing — you can ask r baji to limit how we use your data in certain circumstances.
• Right to data portability — you can request your data in a structured, machine-readable format.
• Right to object — you can object to r baji processing your data for certain purposes, including direct marketing.

To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond to all requests within 30 days.

11 Minors

R baji is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has accessed r baji using your details or has created their own account, please contact our support team immediately so we can investigate and take appropriate action.

12 Policy Changes

R baji may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players via their account contact details and update the "last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of r baji after a policy update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how r baji handles your personal information, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]

You can also reach us via live chat directly on the r baji platform. For matters related to account closure or data deletion, our team will guide you through the process step by step.